We have bolstered our customer support offering at Melett North America , creating a more streamlined warehouse operation to process orders quicker, as we continue to assess the market and make required developments in line with ongoing demand.

Melett North America is centrally located to best service both the USA and Canada and its team of experts work closely with customers to offer accessible, workshop-focused technical support.

Following double-digit sales growth year on year, we have continued to enhance our customer support, offering one of the largest databases of turbochargers in the North American aftermarket.

Created for ease of use, the Melett website provides customers with access to over 150,000 detailed turbo build sheets and service data.

It contains the most up-to-date information on component compatibility for specific turbochargers and vehicles, along with part numbers, dimensions of the most common components, housing data, actuator calibration information and balancing data.

Easy-to-use search functions enable users to browse in various ways such as searching by turbocharger, OE part number, or Melett part number, as well as identifying the turbocharger part when only the vehicle application is known.

Customers can use the website to access our extensive range of assembled and VSR balanced CHRA (core assemblies), which eliminates the need for repairers to invest in expensive high-speed balancing equipment.

At Melett, we provide complete reassurance, as each core assembly and component is quality checked and inspected against the original equipment specifications to ensure OEM performance is maintained during operation.

In addition to core assemblies, we also offer a variety of fast-moving repair kits and, for instances where a repair is not possible, a range of new turbo units.

Kenny Taylor, General Manager at Melett North America, said: “Customer service is key to everything we do, so we welcome open dialogue and continually embrace regular opportunities to develop our offering to make the customer journey as smooth as possible. Our website has been developed to do just that and our newly streamlined warehouse facility will only enhance this even further.”

 

For more information or any North American enquiries, please contact:

Toll Free: 1-855-235-9706 / Direct: 1-901-322-5896 / [email protected]

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Melett showcases turbo expertise at AAPEX 2023

Melett website features and benefits

Our North American team is looking to build on its growth in recent years and highlight the opportunities for the market when we exhibit at Heavy Duty Aftermarket Week (HDAW) 2024, held between Monday 22nd -Thursday 25th January, in Grapevine, Texas.

Our precision engineered turbochargers and core assemblies will be on show, as we look to introduce new range additions to meet ongoing demand for popular references.

These include new products for the Holset VGT turbo, such as its range of actuator installation kits and components, including the newly launched HE300VG, as well as four popular nozzle ring parts and kits for the repair of genuine Cummins turbos.

A selection of shaft and wheels, and compressor wheels, including parts for the GT37 turbo will also be on display.

Visitors can also learn more about new products for the popular Ford F-150 truck, as well as our range of best-seller core assemblies for petrol, commercial and agricultural applications.

Finally, attendees can get up close and personal with our new S400 upgrade thrust kits, featuring both steel and bronze thrust bearing options to cater for specific S400 upgrade repair needs, as well as our comprehensive range of genuine OE Hella actuators.

Mike Franke, Technical Support/Sales at Melett North America, said: “HDAW is always a huge draw for customers. We’ve been working hard behind the scenes to introduce reliable parts that meet their ongoing requirements and we can’t wait to showcase these new additions at what’s set to be one of the biggest events of the year.”

As part of our ongoing investment plans, customers can place orders and check stock availability via our website. The site also provides extensive product information, technical guides & videos, turbo tips and industry news.

More company news:

Melett showcases turbo expertise at AAPEX 2023

Melett strengthens marketing team with new appointment

Melett website features and benefits

Our North American team showcased our latest aftermarket turbocharger innovations at renowned automotive aftermarket show, AAPEX 2023, which took place in Las Vegas NV, at The Venetian Expo on 31st October – 2nd November.

Attendees spoke directly to our experts to learn more about best-practice fitment and were able to get up close and personal with the most recent product releases, with new-to-range parts available to view on the stand, including in-demand references for Ford, VW and Mercedes-Benz.

These references have been added as part of our pledge to continue to introduce products on a regular basis to deliver a wider range of vehicle coverage than ever before, ensuring it can meet the growing vehicle parc.

Mike Franke, Technical Support/Sales at Melett North America, said: “AAPEX offers the perfect platform to meet with our core customer base and we thoroughly enjoyed catching up with visitors on a one-to-one basis, discussing upcoming trends in the marketplace and taking them through our wide range of leading turbochargers and components for the industry.

“We are constantly innovating our range via our dedicated UK turbo and core production facility to better support customers, and regularly introduce in-demand parts to ensure their requirements can be met.”

Our North American facility has established a prestigious reputation in the turbocharger aftermarket thanks to it’s offering of high-quality components, designed and engineered in the UK to match the OE specification, and backed up by world-class customer service.

We offer an extensive range of assembled and VSR balanced CHRA (core assemblies), eliminating the need for repairers to invest in expensive high-speed balancing equipment.

Each core assembly is quality checked and inspected against the original equipment specifications to ensure OE performance is maintained during operation.

Turbocharger repair specialists can provide a full turbo inspection and diagnosis service to help identify the root cause of failure and prevent further issues.

To find your local repair specialist in North America, please email [email protected] or visit our contact page

More company news:

Melett to shine a light on latest turbo technology at AAPEX

Melett strengthens marketing team with new appointment

Our North American team will be displaying the latest aftermarket turbocharger innovations and issuing best-practice fitment advice at the renowned automotive aftermarket show, AAPEX 2023, taking place in Las Vegas NV, at The Venetian Expo on 31st October – 2nd November.

Visitors will be able to get hands on with our most recent product releases with new-to-range parts available to view on the stand, including in-demand references for Ford, VW and Mercedes-Benz.

These references have been added as part of our pledge to continue to introduce products on a regular basis to deliver a wider range of vehicle coverage than ever before, ensuring we meet the growing vehicle parc.

Mike Franke, Technical Support/Sales at Melett North America, said: “AAPEX is world-renowned as one of the very best aftermarket shows within the calendar year, and we’re looking forward to meeting with both current and potentially new customers to showcase our wide range of leading turbochargers for the industry.

“Our expertise, combined with our high level of customer service and technical support, means we are able to support our customers and meet ongoing requirements, introducing in-demand parts on a regular basis via our dedicated UK turbo and core production facility.”

In North America, we have established a prestigious reputation in the turbocharger aftermarket thanks to our offering of high-quality components, designed and engineered in the UK to match the OE specification, and backed up by our world-class customer service.

We offer an extensive range of assembled and VSR balanced CHRA (core assemblies), eliminating the need for repairers to invest in expensive high-speed balancing equipment.

Each core assembly is quality checked and inspected against the original equipment specifications to ensure OE performance is maintained during operation.

For more information on us, please explore our website: https://www.melett.com/

We have bolstered our marketing team with the appointment of Jacqueline Barker as marketing assistant, to shore up company communications and develop positive customer relations.

Barker, who has been with us for 4.5 years, moves into the team from the customer care department, where she focused on developing and maintaining relationships with our customers, and is therefore well placed in understanding ongoing demand and key customer requirements.

In her new role, she will support the marketing department by assisting on creative campaign delivery and maximising engaging customer contact.

Barker said: “I’m really pleased to have been appointed to the marketing team and support efforts to fulfil our role as our customers’ trusted advisor, and I look forward to engaging with them in creative, dynamic, and informative ways.

“I’m excited to have the chance to work on digital design projects, as it allows me to combine my creativity and passion for design. I love the welcoming, supportive, and collaborative working environment of the office at Melett – the company is consistent in its approach of adding value and maintaining positive client relationships.”

Some of Barker’s key roles will be to assist with new product bulletins, social media content, internal communications, reporting on key business metrics and website administration.

Gareth Flower, Marketing Manager, said: “Jacqueline is a valued member of the team and has found great success working closely with customers to build strong relationships in her previous role. This, combined with her creative skill set, will enable us to improve our communication with customers even further. Her meticulous planning skills, as demonstrated in her assistance and delivery of recent internal events, will be a real asset to the team.”

For more information on us, including technical turbocharger resources and locations of our network of turbo specialists, please explore our website: www.melett.com